Redpin Concierge — luxury garment pickup at Sydney Harbour
★ Premium Service

We Come
To You

Our Concierge service picks up your garments from your home or office. We alter them to perfection, then deliver them back — door to door.

Book a Pickup See how it works →
✓ Sydney North Shore
·
✓ Same expert tailors
·
✓ 21-day guarantee
·
✓ Call for a quote
About the Service

Luxury Alterations,
Delivered to Your Door

Can't make it to Macquarie Centre during our trading hours? Our Concierge service brings the tailor to you.

We dispatch our concierge to collect your garments at a time that suits you. Our expert tailors at Macquarie Centre complete the alterations with the same precision and care as every walk-in order. When they're ready, we deliver them back to you.

Perfect for busy professionals, bridal parties, and anyone who values their time.

Service Area

Sydney North Shore

We currently service the following areas:

North Ryde
Macquarie Park
Ryde
Meadowbank
Pymble
Gordon
Chatswood
Lane Cove

Not listed? Call us — we may still be able to help.

The Process

How Concierge Works

Four simple steps. We handle everything.

1

Book a Pickup

Call us on (02) 9870 8980 to arrange a convenient time. We'll confirm your pickup window.

2

We Collect

Our concierge arrives at your door. We inspect each garment and provide an on-the-spot quote.

3

We Alter

Your garments are taken to our Macquarie Centre workshop. We'll call you when they're ready.

4

We Deliver

We return your perfectly altered garments to your door. Inspect them before you pay the balance.

Pricing

Service Fees Apply

A concierge service fee is added to your alteration charges. The exact fee depends on your location, garment type, and order size.

In-Store
No service fee
Drop off and collect in person at Macquarie Centre. Pay only the alteration price.
  • Mon–Fri 9:30AM–5:30PM
  • Sat 10AM–5PM
  • Same expert tailors
  • 21-day guarantee
Concierge — Standard
Service fee applies
We pick up and deliver to your door. Alteration prices are identical to in-store. The fee covers concierge time and travel.
  • Pickup from your home or office
  • Delivery when ready
  • Sydney North Shore area
  • Same tailors, same quality
  • 21-day guarantee applies
Concierge — Bridal & Formal
Premium fee applies
Specialist handling for wedding dresses and formal gowns requires extra care in transport.
  • Specialist garment handling
  • Protective garment bags provided
  • Priority scheduling
  • 21-day guarantee applies

Call for an Exact Quote

Every concierge job is unique. Tell us your suburb, the garments you need altered, and your timeline — we'll quote you on the spot, no obligation.

(02) 9870 8980 — Get a Quote
Questions

Frequently Asked

How much does Concierge cost?
A service fee applies on top of the alteration cost. The exact fee depends on your location, garment type, and order size — we'll provide an exact quote when you call.
When do I pay?
The concierge service fee is payable at pickup. The alteration cost is payable on delivery, after you've inspected the finished garments and are satisfied.
How long does it take?
Most alterations are completed within 3–5 business days. We'll give you an estimated completion time when we collect your garments, and call you when they're ready.
What if I'm not happy with the alterations?
Our 21-day workmanship guarantee applies to all concierge orders. If anything isn't right, we'll collect the garment, fix it, and return it — at no extra charge.
My suburb isn't listed — can you still help?
Call us on (02) 9870 8980. We may be able to accommodate areas outside our standard service zone depending on the day and order size.
Ready to Book?

Book Your Concierge Pickup

Call us to arrange a convenient pickup time. We service Sydney's North Shore Monday to Friday.

(02) 9870 8980 — Call Now